Privacy Policy

Last Updated: September 8, 2026

HomeIndexer.ca and Sattar Team provide real estate and related services in connection with HOMELIFE/BAYVIEW REALTY INC., Brokerage, independently owned & operated.

We are committed to protecting personal information and handling it responsibly.

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you use HomeIndexer.ca and related websites, pages, forms, and services where this Privacy Policy is displayed.

This includes the property-search and listing experience involving homeindexer.ca and homes.homeindexer.ca, including IDX Broker property-search, listing, registration, and inquiry functionality.

1. Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

  • first and last name;
  • email address;
  • telephone number;
  • address or location information when you choose to provide it;
  • messages and inquiries;
  • property, business, rental, or investment interests and preferences;
  • information relating to a listing or property you inquire about;
  • information you otherwise voluntarily provide to us; and
  • technical and usage information described below.

When you use an IDX Broker inquiry, registration, property-search, or similar feature, information such as your name, email address, telephone number, message, property or listing of interest, and related preferences may be collected or processed.

We may also collect technical information associated with website use, including IP address, browser and device information, referring pages, pages viewed, timestamps, website interactions, cookie information, and consent preferences.

2. How We Collect Information

We may collect personal information:

  • directly from you when you complete a form, register, request information, contact us, or communicate with us;
  • through our websites and property-search functionality;
  • through cookies and similar technologies where permitted;
  • through IDX, analytics, advertising-measurement, security, and other service providers; and
  • from other sources where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

  • respond to your inquiry;
  • provide information you request about real estate, properties, businesses, rentals, investments, or related services;
  • communicate with you regarding an inquiry or requested follow-up;
  • provide property-search or listing-related functionality;
  • manage leads, inquiries, communications, and follow-up;
  • operate, maintain, secure, troubleshoot, and improve our websites and services;
  • understand website usage;
  • measure the effectiveness of advertising and marketing;
  • prevent spam, fraud, misuse, and security threats; and
  • satisfy applicable legal, regulatory, professional, and record-keeping requirements.

We seek to identify the purposes for collecting personal information at or before the time it is collected, where required by applicable law.

Where consent is required, we seek consent appropriate to the nature of the information and the purposes for which it will be collected, used, or disclosed.

Consent may be express or implied where permitted by law and appropriate in the circumstances.

You may withdraw consent to certain uses or disclosures, subject to applicable legal, regulatory, contractual, or reasonable operational restrictions.

Withdrawing consent may affect our ability to provide certain services that depend on the information concerned.

We do not intend to require consent to unnecessary collection, use, or disclosure as a condition of providing a service.

5. IDX Broker and Property-Search Services

HomeIndexer.ca uses IDX Broker to provide property-search, listing, registration, and inquiry functionality, including functionality available through homes.homeindexer.ca.

When you use these features, information associated with your search, registration, or inquiry may be processed through IDX Broker.

For example, when you submit a listing inquiry, information such as your name, email address, telephone number, message, and the property or listing associated with your inquiry may be processed through the IDX system and provided to us.

That information may also be entered into or transferred to systems we use to manage and respond to inquiries, including customer relationship management systems.

6. CRM and Lead Management

We may use customer relationship management (CRM) systems and related business tools to manage prospective-client and client information.

These systems may contain information such as:

  • contact information;
  • inquiries;
  • property or business interests;
  • communications;
  • notes;
  • follow-up activity; and
  • other information reasonably required to respond to or manage an inquiry or relationship.

We do not name a specific CRM provider in this policy because providers and business systems may change over time.

Any use of such systems remains subject to the purposes and privacy practices described in this policy and applicable law.

7. Google Analytics, Google Ads, and Website Measurement

We may use Google Analytics 4, Google Ads, Google tags, and related measurement technologies to understand website activity and evaluate advertising performance.

Depending on your consent choices and the technology in use, measurement may include information about:

  • pages viewed;
  • website navigation;
  • website interactions;
  • referral sources;
  • advertising interactions; and
  • form or lead submissions.

Where a visitor moves between homeindexer.ca and homes.homeindexer.ca, measurement technologies may be used across those subdomains to help maintain session or attribution information and understand the user journey.

Advertising and analytics measurement may be limited depending on your cookie and consent choices.

We use cookies and similar technologies for purposes that may include:

  • essential website operation;
  • security and fraud prevention;
  • remembering preferences;
  • website analytics; and
  • advertising measurement.

Where applicable, our website provides a cookie-consent or preference tool that allows you to make choices regarding non-essential technologies.

Your choices may affect which analytics or advertising technologies operate.

You can also manage cookies using your browser settings.

For additional information, please review our Cookie Policy:

Cookie Policy

9. Google reCAPTCHA and Security Technologies

Our forms may use Google reCAPTCHA or similar technologies to reduce spam, automated submissions, abuse, and security threats.

These services may process technical information such as IP address, browser or device information, and interaction information in accordance with the provider’s applicable terms and privacy practices.

10. Service Providers and Disclosure of Information

We use service providers to help operate our websites and business.

These may include providers of:

  • IDX and property-search technology;
  • CRM and lead-management systems;
  • website hosting and infrastructure;
  • analytics and advertising measurement;
  • email, telephone, SMS, or other communications;
  • website security and anti-spam services; and
  • other technology or professional services reasonably required to operate our business.

We may provide personal information to these service providers where reasonably necessary for them to perform services on our behalf.

We may also disclose information:

  • with your consent;
  • where necessary to respond to or provide a service you requested;
  • where required or permitted by law;
  • to protect our rights, systems, property, users, or others; or
  • for legitimate legal, regulatory, professional, or compliance purposes.

We do not sell or rent lead lists, telephone numbers, or email addresses to third parties for their independent marketing purposes.

11. Processing Outside Canada

Some technology and service providers we use may operate, process information, or use systems located outside Canada, including in the United States.

We do not represent that every service provider stores information in a particular country because processing and hosting arrangements can vary.

Where personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law-enforcement agencies, national-security authorities, or other governmental authorities in accordance with applicable law.

Where Canadian privacy law applies, we remain accountable for personal information under our control and take reasonable measures appropriate to the circumstances when using service providers.

This disclosure is consistent with the Office of the Privacy Commissioner of Canada’s guidance concerning processing by service providers outside Canada.

12. Marketing, Email, SMS, and Other Communications

When you contact us or submit an inquiry, we may communicate with you to respond to that inquiry or provide the information or service you requested.

We may also send marketing or promotional communications where we have consent or another basis permitted by applicable law.

Commercial electronic communications are intended to be sent in accordance with Canada’s Anti-Spam Legislation (CASL) where applicable.

Where required, communications will provide an appropriate method to unsubscribe.

If you withdraw consent from marketing communications, we will process the request in accordance with applicable law.

Opting out of marketing does not necessarily prevent us from sending service-related, transactional, legal, or direct responses to communications where otherwise permitted.

13. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.

The appropriate retention period may depend on factors such as:

  • the nature of the information;
  • the relationship or transaction involved;
  • operational requirements;
  • legal or regulatory requirements;
  • professional record-keeping obligations; and
  • security, dispute-resolution, or compliance needs.

When information is no longer reasonably required, we take reasonable steps appropriate to the circumstances regarding its deletion, destruction, or anonymization.

14. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we handle.

These safeguards are intended to protect against risks such as unauthorized access, use, disclosure, alteration, loss, or destruction.

No website, electronic communication, or information-storage system can be guaranteed to be completely secure.

If a privacy or security incident occurs, we will assess and respond to it in accordance with applicable legal requirements.

15. Access and Correction

Subject to applicable law, you may request access to personal information we hold about you.

You may also ask us to correct personal information that is inaccurate or incomplete.

We may need to verify your identity before processing a request.

Certain information may be withheld where an applicable law permits or requires us to do so.

Requests will be handled within the time required by applicable law.

16. Withdrawal and Deletion Requests

You may ask to withdraw consent to certain uses of personal information.

You may also request deletion of personal information where applicable.

These requests may be subject to legal, professional, regulatory, contractual, record-retention, or other permitted requirements that require or allow us to retain certain information.

17. Privacy Questions and Complaints

If you have a question, request, or complaint regarding our handling of personal information, please contact us using the information below.

We will review privacy-related concerns and respond as appropriate.

Where applicable, you may also have the right to contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction over your matter.

18. Visitors Outside Canada

HomeIndexer.ca is primarily directed toward Canadian real estate and related services.

Visitors located outside Canada may have additional rights under the privacy laws of their jurisdiction where those laws apply to our activities.

Nothing in this policy is intended to state that a particular foreign privacy law applies to HomeIndexer.ca when it does not.

Where an applicable law outside Canada imposes additional requirements, we intend to provide the notices, choices, or rights required by that law.

19. Children

Our real estate and related services are not directed to children.

We do not knowingly seek personal information from children for the purpose of providing these services.

If we become aware that personal information from a child has been collected in circumstances requiring parental or guardian authorization, we will address the information in accordance with applicable law.

20. External Websites and Third-Party Services

Our websites may link to or integrate with third-party websites and services.

Independent third parties have their own privacy practices, policies, and terms.

We encourage you to review the applicable privacy information before providing personal information to an independent third-party service.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, technology, services, or legal requirements change.

The Last Updated date at the top of the policy indicates the date of the most recent revision.

Material changes will be addressed in the manner required by applicable law.

22. Privacy Contact

For privacy questions, access or correction requests, withdrawal requests, or complaints, contact:

HomeIndexer.ca
Sattar Team
HOMELIFE/BAYVIEW REALTY INC., Brokerage

505 Highway 7, Suite 201
Thornhill, Ontario L3T 7T1
Canada

Email: info@homeindexer.ca
Office: +1-905-889-2200
Fax: +1-905-889-3322

Sattar Erfanian Pour, Broker